NovusAGENDA Deployment Overview

Painless Transition to NovusAGENDA

Once an order has been received, a NovuSolutions Project Manager will be assigned to your project. Within 14 days of order, your project manager will begin working with your team to define and develop the configuration requirements for your software deployment.

Consultation/Configuration

Each client has their own format for board meeting agendas and minutes, so your NovuSolutions Project Manager will meet with you to learn your process, in order to determine the best way to incorporate your existing layout into the automated one.

ReviewOne of the many benefits of NovusAGENDA is that a unique layout can be created for each client. This includes the item details page, pre-meeting agendas and the post-meeting actions or minutes. Complete configuration is available to make integration easy on everyone in the organization and increase user adoption.

Our experience has shown that many users are resistant to change. When moving from a paper-based system to an electronic one, many users will naturally push back. The secret to success in a rollout is to minimize change for users. This is accomplished through configured layouts for key user interfaces. Users will see the same layouts they have been seeing for years, so integration will be painless and widely accepted.

Once your needs are understood, NovuSolutions will add your configured documents to the software for review. Your NovuSolutions Project Manager will work with you to meet your unique needs and work tirelessly until you needs are fully met.

Technical Support

A first-level Technical Support Specialist will be assigned to your account when your code is configured and ready to deploy. This person is responsible for helping you launch your software as well as provide first-line technical support after launch.

If you present a challenge they cannot handle, they will escalate the issue to second-tier support. Our second-tier support team consists of Senior Software Architects with many years of experience, both in software design/development and network management. They can help troubleshoot any issues that arise in the deployment of your software solution.

At NovuSolutions, we strive to make every aspect of installation and deployment a smooth process.