Meeting Management Software Customer Support

Need assistance with our meeting management software?

The NovusAGENDA Customer Support team is available Monday through Friday 9:00 AM ET to 9:00 PM ET, excluding major holidays. Customer Support is available to all customers with an active support contract.

If you have a meeting management software support question or are unsure about your support contract status, please give us a call or click on the link below to send us a request. If a Customer Support representative is unavailable at the time of your call or e-mail, every effort will be made to respond to your request within 24 hours, excluding weekends and holidays.

Search our online Knowledge Base for answers to many questions and issues.

Existing customers who have a technical support issue can contact support using one of these methods:

Customer Support for existing clients only

Web: support.granicus.com (preferred)
Email: support@granicus.com
Phone: 1-800-314-0147

Online Videos

Want to watch our help videos? Simply click on the Client tab at the top right of the site and log into our client portal. Here you will find help videos for all sorts of issues. If you do not have your client log in yet you may request one now.

For product information or any other request call 1-800-314-0147.

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